FAQ’s

More Information…Simply Wondering!

Frequently Asked Questions

Reservations, Room Rates, Deposit, Refund, Cancellation

Reservation requests can be submitted online utilizing the secure Eviivo booking engine. Click on the “Check Availability” link to start the reservation process. You can also call us directly at (320)834-7250.

Rates varied based on the room, time of year, holidays, and special events. (Effective 10-1-2023)

Rates for Two-night Stay Only

Peak Season(May-September): Main-level rooms(The Barred Owl & The Bald Eagle)-May-September-$164 ; Patio-level rooms(The Blue Heron & The Wild Turkey)-May-June-September-$174

Off-season(October-April): All rooms-$150

Holiday(Thanksgiving & Christmas/New Year): all rooms-$170

Special event(CCW Grape Stomp): Main-level rooms(The Barred Owl & The Bald Eagle)-$174; Patio-level rooms(The Blue Heron & The Wild Turkey)-$184

Rates subject to change without notice and guaranteed upon payment of deposit

Yes, a deposit is required.  The full cost(including taxes & fees) of the first night is required to confirm and guarantee the reservation.

EXCEPTION: For designated holidays and special event weekends, the cost of the entire stay may be charged at the time of the reservation.

The deposit is payable by credit(debit) card at the time of reservation request. The credit card transaction will be proceeded typically within 24 hrs. through The Square  and a receipt sent via email or text.

 

We accept all major credit and debit cards and cash. Additionally we can send you an invoice for payment before your arrival. We do NOT accept checks of any type. 

Our cancellation & deposit refund policy is:

  1. More than eight(8) weeks prior to check-in date the deposit will be refunded less $50 service fee
  2. Less than eight(8) weeks prior to check-in date the entire deposit is forfeited*.
  3. Less than 24 hours prior to check-in date/time(4:00 Central Time(US)) the entire cost of the stay will be charged*.

Exception:  If the room is re-booked by another party for the same period, you will not be billed for the entire cost of the stay and the deposit will be refunded as a lodging credit (Valid for 12 months from date of issuance) for future use in the amount of the deposit less the $50 service fee

Yes and No!  Best rooms rates are available for a two night stay. Occasionally, single-night stays are made available on weekends at a premium rate.

Please call for details, 320-834-7250 

Check-In Time: 4:00 -6:00 pm. Early check-in may be available for an addditional service charge of $50(non-refundable) with prior approval.

Check-Out Tme: 11:00 am. Late check-out are not available

For 2024,  the designated holidays and special event weekends are:  Memorial Day weekend, “CLOSED”, Fourth of July week, June 28-July 7, Labor Day weekend, August 30-September 2,  CCW Grape Stomp, September 12-15,  Thanksgiving weekend, November 22-December 1, Christmas & New Year weeks, December 20, 2024-January 5 2025.

Accommodations

Yes, in consideration of all our guests, the entire facility and grounds are non-smoking, including all tobacco products, cannabis, and electronic devices(vaping). Up to a $500 service fee may be assessed for costs associated with non-compliance to this policy

We welcome persons 16 years or older (as adult occupants). The facility & available amenities and the desired ambiance is not suitable for infants and young children.

Each room has one queen-size bed. Maximum room occupancy is two.

Two guests maximum due to county regulations.

Yes, Each guest room has a private en suite bathroom with a large walk-in shower.

Yes and no! The facility is mobility-restricted friendly. The main level with access to two guest rooms, the dining area, the Great room, the porches and decks is virtually barrier-free with a ramp from the unloading area to the entrance, large doorways, low thresholds and wide hallways.

However, we are NOT fully ADA compliant. 

(See ADA Title III Compliance Statement below)

No. For the comfort and safety of other guests and staff, guests’ pets are not allowed on the premises.

This restriction also applies to service animals. (See ADA Title III Compliance Statement below)

We apologize for any inconvenience this policy may cause.

PLEASE NOTE: The innkeepers have a dog  

 

EXEMPTION:

Subject to ADA regulations are:

“Place of lodging, except for an establishment located within a facility that contains not more than five rooms for rent or hire and that actually is occupied by the proprietor of the establishment as the residence of the proprietor.”

Citation: ADA Title III Regulation, Section 36.104, Defintions: Place of Public: Accommodation: Paragraph (1)

(Per the U.S. Department of Justice, Civil Rights Division)

Amenities

Yes, a full plated breakfast is included in the room rate. Each breakfast includes an entree’, breakfast meat, fresh seasonal fruit and a breakfast bread(depending on the entree’) Breakfast is served at 8:30 am.

Yes and no. With prior notice, we can make minor adjustments to ingredients, preparation and selection to our breakfast menu items. However, please note, we are not  trained to fulfill highly specialized and restrictive dietary requirements. Also note the kitchen facility, the prep and cooking utensils. etc cannot be guaranteed to be allergen-free. Please feel free to call us and discussion your dietary requirements.

We are located 7 miles northwest of Alexandria, directly down County Rd. 82 in Garfield, MN.

No, the kitchen is not available for guest use. Our food service license from the county does not allow guests the use of the kitchen. There is a refrigerator available for guest use.

Yes, Wi-Fi and free high-speed Internet is available throughout the entire facility.

Quiet, peaceful, and relaxing with over a mile of maintained  hiking/snowshoeing trails through the prairie woodland. 

From the end of the driveway, the Central Lakes Trail is less than 1/4 mile.



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Call Direct (320) 834-7250